Meet SDL Connect

Modernize your Municipality's Operations

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Say goodbye to process bottlenecks and discover seamless digital workflows. Our cloud-based software revolutionizes permitting, licensing and process management with:

✅ Lighting-fast turnaround times through online digital permitting
✅ Frictionless processes from intake to completion
✅ Real-time status visibility for your entire team

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Get a Personalized Demo Today
A Trusted Leader In Local Government Software
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Local Governments Love Using SDL Connect.

We're Confident You Will Too.

"SDL Connect has been a game changer for Schenectady County in addressing a multitude of citizen facing initiatives previously only accomplished by paper processes. The county uses the application externally and internally to expedite, track and complete processes quickly and efficiently."

- Laura Baker, Chief Information Officer, Schenectady County

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We Help You Stay Connected In The Office, In The Field, and In The Community

We know the needs of local government are unique. That’s why we offer flexible software solutions.  Whether you need structured processes for Permitting, Licensing and Complaints, or something tailored for your department’s specific use cases, SDL Connect gets your digital applications, submissions and backend processes online quickly. 

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Permitting & Licensing

Whether you are simply looking to get off paper or require a more comprehensive permitting & licensing solution, our cloud-based solution for local governments allows citizens to apply for permits online and simplifies the entire process from application submission to inspection and issuance for government staff.

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Building Permits

SDL’s out-of-the-box building permit solution offers building departments predefined building permit templates and workflows that can be configured to include approvals, payments and pre-built letters and certificates. 

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Complaint Management

Our comprehensive solution empowers residents to report concerns and monitor progress online, while providing departments with the tools they need to efficiently manage, assign, track and resolve issues whether they are in the office or out in the field.

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Digital Forms

With our flexible form builder, we give you the building blocks to easily create forms, applications, permits or licenses for specific use cases such as Child Care Assistance Programs, Parking Permits, Recycling & Trash Permits or Job Applications.

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Citizen Portal & App

Use our public-facing platforms to provide online services, giving residents the option to choose between in person and digital interactions.

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Short Term Rentals

From identifying properties to enforcing regulations, many municipalities are grappling with the challenges posed by the rapid growth of short-term rentals in their communities.  With SDL Connect, departments have a comprehensive cloud-based solution that they can use to track and manage short-term rentals within their communities.

A Few of Our Partners in Municipal Excellence